Asiana Business Class Review – Seats, Service & Meals – Fly in Style

If you’re someone who frequently travels long haul flights, then you know that the journey can often be tiring and uncomfortable. That’s why choosing the right airline and class can make a huge difference in your travel experience. Asiana Airlines’ Business Class is a great option for those who want comfort, luxury, and excellent service. In this review, we will be discussing Asiana Business Class’s seat, service and overall travel experience on their flight from LAX to ICN. So if you’re looking to upgrade your next trip long-haul flight experience, keep reading!

1. Staggered layout in Asiana A380 Business Class
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1. Staggered layout in Asiana A380 Business Class

As you settle into your Business Smartium seat, you’ll realize that the layout is a bit different than what you may be used to. Asiana Airlines calls it a staggered layout, which means that some window seats aren’t exactly window seats. While it can be a bit confusing at first, the extra space you get because of this configuration is worth it.

Despite the unconventional layout, the seats on the Asiana Airlines A380 are completely lie-flat and very spacious. The intimate business class cabin consists of only 28 Business Smartium seats arranged in a 1-2-1 configuration across seven rows. This means that regardless of where you’re seated, you’re never more than one seat away from the aisle. It’s a maximized comfort experience that’s hard to match.

When you recline fully into your seat, you’ll notice the headrest is offset because of the staggered layout. This may not be to everyone’s taste, but it does provide a decent level of privacy. In fact, the amount of privacy you get with these seats is one of the highlights of the 13-hour journey. If you’re not a fan of the staggered layout, Asiana also offers the “Business Suite” seats on select Business Class fares.

Overall, while the staggered layout may take some getting used to, the Business Smartium class on the Asiana A380 is a spacious and comfortable way to travel. The availability of points redemption for Business and First Class seats makes it a worthwhile option if you’re looking for a premium travel experience. Plus, with the exceptional crews and high-quality meals options, Asiana Airlines offers a wonderful service from start to finish.

2. Exceptional crews on Asiana Airlines
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2. Exceptional crews on Asiana Airlines

When travelling, the quality of airline crew can make or break the experience. Luckily, Asiana Airlines’ crews have been praised time and time again for their exceptional service.

From the warm greetings to the farewells, Asiana Airlines’ cabin crew members are attentive, friendly, and always willing to go the extra mile for their passengers. They are well-trained and knowledgeable about the services offered on the flight, including the different meal options and drink selections.

What sets Asiana Airlines’ crews apart from others is their attention to detail. They will walk passengers to their seats, kneel down to take orders, and even offer additional amenities and pillows to ensure passengers are as comfortable as possible.

However, it’s worth noting that Asiana Airlines’ crew members may have limited language proficiency beyond Korean and English. This may pose a challenge for passengers who speak different languages, but the crew always make sure to find a way to communicate with passengers and meet their needs.

Overall, the exceptional cabin crew on Asiana Airlines contributes to a wonderful experience from start to finish. They are attentive, friendly, and always looking for ways to make the flight as comfortable as possible.

3. Design of Business Class seats may not be to everyone's taste
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3. Design of Business Class seats may not be to everyone’s taste

If you want to travel in comfort and style, the business class seats on Asiana Airlines may be your perfect choice. However, the design of the seats may not be to everyone’s taste, and this could be a consideration when making your travel plans.

The yellow-on-beige seats combined with lots of grey in the business class cabin may not be aesthetically pleasing to some passengers. But don’t let the design of the seats put you off from experiencing the other great features of the airline.

Asiana Airlines offers exceptional crews who are attentive, friendly, and accommodating. They will make sure that you have a great flight experience. In addition, the availability of points redemption for both Business and First Class seats is a great value for those who want to travel in luxury without breaking the bank.

While the cabin design may not be perfect, the high-quality meals with Korean and Western options and the modern and spacious Asiana Airlines Business Class Lounge make up for it. You’ll have a wonderful flight experience from start to finish, thanks to the attentive flight attendants.

However, one area where the airline could improve is in the limited language proficiency among some of their staff. It’s worth considering this when making travel plans, especially if you prefer a more seamless communication experience.

On the other hand, if you’re flying on Asiana’s newer flights, you’ll be pleased with the improved Business Class seat experience. The full flat seats with comfortable bedding are perfect for long-haul flights, providing ultimate comfort even when sleeping.

In conclusion, Asiana Airlines business class seats may not be perfect, but they offer great value and an overall top-quality flying experience. So, if you’re planning a business class trip, be sure to consider Asiana Airlines.

4. Availability of points redemption for Business and First Class seats
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4. Availability of points redemption for Business and First Class seats

When it comes to indulging in the luxurious experience of Business or First Class flights, nothing beats redeeming points for a free ticket on your desired airline. Asiana Airlines is one such carrier that offers points redemption for its prestigious Business and First Class seats. In this regard, Asiana Airlines partners with Star Alliance members, allowing you to earn and redeem points on eligible flights.

As mentioned in our previous sections on the Asiana Airlines Business Class experience, the seats and amenities are something to behold. Redeeming points for a Business or First Class seat can elevate your flying experience to a whole new level. However, it is important to note that availability for points redemption on Asiana Airlines can be limited, and the required amount of points for a free ticket may change depending on the time of year and flight route chosen.

Nevertheless, if you are committed to flying with Asiana Airlines and experiencing its Business or First Class seats at all cost, you can plan ahead and make the necessary arrangements to ensure you have enough points for your desired flight. Furthermore, booking through Asiana Airlines offers an industry-leading cancellation policy of free-of-charge redemption ticket cancellations up to 96 hours before the scheduled flight departure.

In conclusion, Asiana Airlines offers the opportunity to redeem points for its highly coveted Business and First Class seats. While availability may be limited and the required amount of points may vary, planning ahead and making the necessary arrangements can ensure a luxurious flying experience. So, don’t hesitate to look into redeeming points on Asiana Airlines to experience the ultimate level of comfort and luxury in the sky.

5. Friendly and attentive flight attendants on Asiana Airlines
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5. Friendly and attentive flight attendants on Asiana Airlines

Friendly and attentive flight attendants can make or break your flying experience, and luckily for those flying with Asiana Airlines, the airline consistently delivers exceptional service. From the moment you step onto the plane, you’ll be greeted by warm smiles and welcoming attitudes.

As you settle into your Business Class seat, you’ll notice that the flight attendants are always on hand to take care of your needs, whether it’s offering a beverage, helping you with your luggage, or providing you with a cozy blanket and pillow for a comfortable flight. They are well-trained and knowledgeable about the features and amenities of the plane, providing you with valuable information and assistance throughout the flight.

The attentive service doesn’t stop there. The flight attendants will frequently check on you to ensure that you’re fully satisfied with your experience. They have a genuine interest in making sure that you have a pleasant and stress-free journey, and are always professional and courteous in their approach.

The exceptional service on Asiana Airlines is not limited to flight attendants. The entire crew, from the pilots to the ground staff, works together to create a seamless and enjoyable flying experience. It’s evident that Asiana Airlines places a strong emphasis on the importance of providing top-notch service, and it’s something that sets them apart from other airlines.

Overall, the friendly and attentive flight attendants on Asiana Airlines make the flight a memorable experience. If you’re looking for a pleasant and stress-free journey, Asiana Airlines should be at the top of your list.

6. Modern and spacious Asiana Airlines Business Class Lounge
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6. Modern and spacious Asiana Airlines Business Class Lounge

As you enter the Asiana Airlines Business Class Lounge at ICN, you’ll be greeted by a vibrant ambiance and modern decor. The lounge is well-equipped with plenty of amenities to keep you comfortable before your flight, including a baby grand piano, refreshing shower rooms, and comfortable massage chairs.

The lounge is spacious and well-designed, with plenty of seating options to suit your preference. You’ll find comfortable armchairs, cozy couches, and even private seating areas for a more secluded experience.

When it comes to dining, the lounge offers a range of high-quality meal options with Korean and Western dishes, along with a selection of complimentary alcoholic and non-alcoholic beverages. Whether you’re looking for a quick snack or a more substantial meal, the lounge has something to suit every taste.

Overall, the Asiana Airlines Business Class Lounge at ICN is a modern and comfortable space that offers everything you need to relax and prepare for your flight. With friendly and attentive staff, delicious dining options, and plenty of amenities, it’s a great way to start your journey with Asiana Airlines.

7. High-quality meal options with Korean and Western dishes
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7. High-quality meal options with Korean and Western dishes

When it comes to in-flight dining on Asiana Airlines’ Business Class, expect nothing but high-quality meal options that include both Korean and Western dishes. One of the airline’s standout features is their excellent menus which have won them much praise among frequent flyers.

What’s even better is that calorie information is provided for many menu items, giving health-conscious passengers the chance to choose healthy options that suit their dietary needs.

If you’re looking for a mix of flavors, Asiana Airlines’ Business Class menus offer a wonderful blend of Western and Korean options. Expect to be treated to dishes like kimbap, bibimbap, and beef bulgogi, alongside Western classics such as steak and salmon.

In addition, Asiana Airlines offers barista-made coffees on board, adding a nice touch of luxury to your in-flight experience.

However, it’s worth noting that the availability of meal options may be limited, so it’s best to check in advance or request your preferred meal during booking. Overall, Asiana Airlines’ Business Class dining experience is a testament to the airline’s commitment to providing passengers with a top-notch in-flight experience.

8. Wonderful service from start to finish on Asiana Airlines
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8. Wonderful service from start to finish on Asiana Airlines

When it comes to service, Asiana Airlines does not disappoint. From the moment you step on board until the time you leave the plane, the cabin crew goes above and beyond to make sure you feel comfortable and well taken care of.

As mentioned before, the crews on Asiana are simply exceptional. They are always pleasant, accommodating, and eager to assist you with anything you may need. Their warm and friendly demeanor makes you feel at ease and adds to the overall enjoyable experience of flying with Asiana.

But great service does not stop with the cabin crew. The check-in process is efficiently handled and the ground staff is equally friendly and helpful. You will feel valued as a customer from start to finish.

One of the hallmarks of this wonderful service is the attention to detail. From the quality of the food to the cleanliness of the cabin, Asiana is meticulous about every aspect of your flight. They strive to make it a memorable experience, and it shows in the little touches.

Overall, Asiana Airlines provides a wonderful service that is hard to beat. Whether you are flying Business or Economy, you will feel like a valued customer who is given the attention you deserve. It is this level of service that sets Asiana apart and makes flying with them a pleasure.

9. Limited language proficiency among airline staff
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9. Limited language proficiency among airline staff

While Asiana Airlines provides exceptional service on their flights, one area that may be lacking is the language proficiency among some of their staff. As an international airline, it’s important that all staff members are able to communicate effectively in English, as well as other languages, to provide a seamless experience for all passengers.

Despite this, the airline’s friendly and attentive flight attendants make up for any language barriers. In addition, Asiana Airlines is constantly working to improve their language programs to ensure that their staff are proficient in multiple languages.

With this in mind, it’s important to understand that the limited language proficiency among some employees does not detract from the overall high-quality and wonderful service provided by Asiana Airlines. From their modern and spacious Business Class Lounge to the availability of points redemption for Business and First Class seats, the airline goes above and beyond to make your experience exceptional.

So while there may be some language barriers, the exceptional service and experience provided by Asiana Airlines make it a top choice for any traveler looking for a luxurious and comfortable flight experience.

10. Improved Business Class seat experience on newer Asiana flights
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10. Improved Business Class seat experience on newer Asiana flights

Asiana Airlines is renowned for its exceptional service and comfortable flight experience, but one area where they have made some significant improvements is in the design of their Business Class seats.

On newer Asiana flights, the Business Class seats have been upgraded to offer a more luxurious experience with more space and privacy. The seats are now more comfortable and feature generous recline options, as well as more storage space for personal items.

If you have flown with Asiana in the past, you may recall that the Business Class seats had a staggered layout, which made it difficult to access the window seats. However, Asiana has addressed this issue with their newer flights, so you can now enjoy a true window seat, regardless of which one you choose.

The new Business Class seats are also designed with a unique mood lighting system, which creates a relaxing ambiance that mimics different times of the day. This is a great feature for long-haul flights, as it can help you adjust to a new time zone and feel more refreshed upon arrival.

Overall, the newer Business Class seats on Asiana flights offer a more elevated experience, with enhanced comfort and privacy for passengers. If you’re looking to upgrade your next flight, Asiana Airlines is definitely worth considering.