Virgin Atlantic Airlines Reviews | Ratings, Premium Economy & Business Class Seats

When it comes to air travel, everything from the airline you choose to the class you fly in can affect your overall experience. That’s why it’s important to do your research before booking your next flight. If you’re considering Virgin Atlantic Airlines, you’re in luck! This airline has a lot to offer, from top-of-the-line business class seats to economy delight options for budget-conscious travelers. In this blog, we’ll be providing extensive Virgin Atlantic reviews and ratings on their different classes – Premium Economy, Upper Class, and Business Class – so you know exactly what to expect when flying with Virgin Atlantic. So buckle up and get ready for a comprehensive look at one of the world’s most popular airlines!

Virgin Atlantic Airlines

Virgin Atlantic Airlines, founded in 1984, is a British airline that provides international and domestic services. The airline operates flights from its hub, London’s Heathrow International Airport, to destinations in the Americas, Asia, Africa, and Europe. This section provides an in-depth review of the airline, its services, and what makes it stand out from other airlines.

Virgin Atlantic Rating

Virgin Atlantic Airlines has a 4-star rating on Skytrax, a trusted airline rating system. The airline has been recognized for its exceptional customer service, comfortable seats, and entertainment systems. The airline also received awards for Best Cabin Crew and Best Premium Economy Class in 2018.

In-Flight Experience: Virgin Atlantic Flight Reviews

Virgin Atlantic Airlines provides an outstanding in-flight experience. The airline has a modern and sleek design with a comfortable layout of seats. The entertainment system onboard is top-notch with a variety of movies, TV shows, and games. The airline also has a menu of premium food options and complimentary drinks throughout the flight.

Virgin Atlantic Premium Economy Review

Virgin Atlantic’s premium economy class is a step above the standard economy class and provides extra legroom, wider seats, and priority check-in. Passengers are also provided with an enhanced in-flight dining experience, as well as an extensive selection of entertainment options.

Virgin Atlantic Upper Class Review

Virgin Atlantic’s upper class is the airline’s most luxurious option for passengers seeking a high-end travel experience. Passengers have access to lie-flat beds, a personalized meal service, and an onboard bar. The upper class is designed to cater to the needs of the passengers, providing them with a memorable and luxurious experience.

Virgin Atlantic Business Class Review

Virgin Atlantic’s business class offers travelers an exceptional in-flight experience. The seats are spacious and comfortable, with extra storage options and entertainment systems. The onboard restaurant-style menu aims to provide an elevated dining experience, and passengers are provided with access to the Clubhouse lounges at Heathrow and JFK airports.

Features and amenities of Virgin Atlantic Business Class

Virgin Atlantic’s business class has many features and amenities, including an onboard bar, turn-down service, and noise-canceling headphones. Additionally, there is a personal workspace in the seating area, making the journey productive and comfortable.

Virgin Business Class Seats

Virgin Atlantic’s business class seats offer a spacious and comfortable layout, with multiple storage options, charging ports, and a 12.1-inch touchscreen. The airline’s flat-bed seats have been ergonomically designed to provide support throughout the journey.

Virgin Economy Delight Review

Virgin Atlantic’s economy delight class is the perfect blend of comfort and affordability. Passengers receive priority boarding and extra legroom, allowing them to stretch their legs during the flight. The onboard meal service offers a range of options, and passengers can choose from the extensive entertainment library to keep them occupied throughout the journey.

Customer Reviews and Feedback on Virgin Atlantic Airlines

Virgin Atlantic Airlines has received high praise from customers for its exceptional service, comfortable seats, and in-flight entertainment options. Passengers have also cited the airline’s attention to detail, including its meal service and attention to cleanliness.

Overall, Virgin Atlantic Airlines provides an exceptional journey experience, with luxurious options available for those seeking high-end travel. The airline offers a range of services tailored to meet the needs of its passengers, from the economy to the upper class. With exceptional entertainment options and excellent customer service, Virgin Atlantic Airlines is a top choice for both business and leisure travel.

Overview of Virgin Atlantic Rating

Virgin Atlantic is a popular airline that provides amazing services to its customers. In this section, we will be discussing the overview of Virgin Atlantic’s rating.

Virgin Atlantic has been rated as a top-notch airline among other airlines based on various factors such as customer service, in-flight experience, features, and amenities. The airline has consistently maintained a high rating and has earned a great reputation in the industry.

When it comes to customer service, Virgin Atlantic is undoubtedly one of the best in the business. The airline places a high emphasis on ensuring that its customers are comfortable and satisfied during the flight. The staff is always friendly and helpful, and they go above and beyond to provide an exceptional flying experience.

The in-flight experience is also unmatched when it comes to Virgin Atlantic. From the seating arrangements to the in-flight entertainment, the passengers are provided with the best facilities to make their flight enjoyable. The airline is also known for providing a variety of meals that suit the taste of each passenger, regardless of their dietary requirements.

Virgin Atlantic offers various classes of service, including economy, premium economy, business, and upper-class. The airline’s business and upper-class have been rated as one of the best in the industry, providing passengers with luxurious amenities like flatbeds, full-size pillows, and blankets, and top-class dining experiences.

Overall, Virgin Atlantic has a great rating as an airline, and their services speak for themselves. They always deliver on their promises and provide exceptional experiences to all their passengers, regardless of their class of service. It’s no wonder that Virgin Atlantic is one of the top choices for frequent flyers and travelers alike.

In-Flight Experience: Virgin Atlantic Flight Reviews

When it comes to flying with Virgin Atlantic, passengers can expect a comfortable and enjoyable in-flight experience. In this section, we will review the in-flight experience of Virgin Atlantic flights, based on feedback from previous customers.

The cabins of Virgin Atlantic Airlines are known for their stylish and modern design, with mood lighting creating a relaxed atmosphere throughout the flight. Passengers can choose from a range of entertainment options, including movies, TV shows, games, and music, which can be enjoyed on a personal seatback screen.

The food and drink offerings on Virgin Atlantic flights are also high quality, with menus designed by leading chefs. On long-haul flights, passengers can enjoy a choice of up to three main courses, all accompanied by a complimentary drinks service, which includes wine, beer, and spirits.

One of the standout features of Virgin Atlantic flights is the attentive and friendly service of the cabin crew. Passengers have praised the crew for their professionalism and willingness to go above and beyond to make the flight a pleasant experience.

Furthermore, Virgin Atlantic offers a range of amenities to add to the comfort of their passengers. For example, on long-haul flights, passengers can request a complimentary amenity kit containing essentials such as socks, a toothbrush, and an eye mask.

Overall, customers have been impressed with the in-flight experience provided by Virgin Atlantic, with many stating that it is one of the best they have experienced. From the stylish design of the cabins to the attentive service of the crew, Virgin Atlantic goes above and beyond to ensure that passengers have a pleasant and enjoyable flight.

Virgin Atlantic Premium Economy Review

The Premium Economy Class of Virgin Atlantic Airlines is a mid-tier option that promises to give passengers a more comfortable and relaxing travel experience. Here’s a breakdown of what you can expect from this cabin class:

In-Flight Experience: The in-flight experience on Virgin Atlantic’s Premium Economy Class is definitely an upgrade from regular Economy Class. The seats are larger and offer more legroom, which is a huge plus on long-distance flights. The cabin is more spacious, and passengers are given an amenity kit with all the essentials for a comfortable journey. The meals are also a step up from Economy Class, with a wider selection of food and drink options.

Features and Amenities: The Premium Economy Class of Virgin Atlantic Airlines comes with a range of features and amenities. Passengers are given priority check-in and an increased baggage allowance. They also have access to the airline’s exclusive airport lounges, where they can relax before their flight. Upon boarding, they are greeted with a complimentary drink and can enjoy an upgraded meal service. The seats are fitted with a footrest and a headrest, and feature a personal entertainment system with a larger screen.

Customer Reviews and Feedback: Passengers have generally positive feedback about Virgin Atlantic’s Premium Economy Class. They appreciate the extra legroom and upgraded in-flight experience, as well as the priority check-in and access to airport lounges. However, some have noted that the seats could be more comfortable for a long-haul flight, and the sleep kit could use some improvements.

Conclusion: The Premium Economy Class of Virgin Atlantic Airlines is a great choice for those who want an upgrade from Economy Class without breaking the bank. The added features and amenities are definitely worth the price difference, and passengers can expect a more comfortable and relaxing travel experience. While there may be some small improvements to be made, overall, this cabin class is a solid choice for travelers.

Virgin Atlantic Upper Class Review

The Upper Class experience with Virgin Atlantic is exceptional, according to reviews from verified customers. The heightened level of luxury and comfort starts prior to the flight, with dedicated check-in areas and exclusive lounges. Once on board, passengers can relax in fully reclining leather seats, equipped with a massage function and high-quality bedding. Personal screens and noise-canceling headphones provide entertainment options, and the complimentary amenity kit includes high-end skincare products from Aromatherapy Associates.

The inflight dining experience is also a highlight of the Upper Class service, with an a la carte menu featuring locally-sourced, fresh ingredients. The carefully selected wine list complements each dish perfectly. If passengers need to work during the flight, they can access the inflight WiFi and power outlets at their seats.

One unique feature of Virgin Atlantic’s Upper Class offering is the bar area, located in the cabin’s lounge. It’s the perfect place to unwind and socialize with other passengers. The bar is stocked with top-shelf spirits, wines, and beer, and the bartender can create personalized cocktails on request.

Overall, the Upper Class experience with Virgin Atlantic is luxurious, comfortable, and memorable. The attention to detail and personalized service provided by the flight attendants makes passengers feel pampered and valued. For those looking for a premium travel experience, the Upper Class offering from Virgin Atlantic is definitely worth considering.

Virgin Atlantic Business Class Review

Virgin Atlantic Business Class offers a luxurious flying experience that can make even the longest of flights seem like a breeze. In this section, let’s take a closer look at what makes the business class of Virgin Atlantic so impressive.

Features and Amenities:

Virgin Atlantic Business Class comes equipped with a range of features and amenities designed to deliver the ultimate comfort and luxury to its passengers. These amenities include flatbeds that can fully recline, a personal in-flight entertainment system, noise-canceling headphones, and access to Virgin Atlantic’s onboard lounge.

Everything from the meals to the drinks and snacks are of the highest quality, and the service is second to none. Passengers can also enjoy a range of amenities such as a cozy fleece blanket, a pillow, and an individual amenity kit with everything you need for the flight.

Virgin Business Class Seats:

In the Virgin Atlantic Business Class, you get to enjoy a spacious and comfortable seat that transforms into a fully flat bed. The ergonomically designed seat comes with a personal space that enhances the overall experience as you have access to in-built USB ports to charge your devices or use the Virgin Atlantic entertainment system.

Customer Reviews and Feedback:

In a survey conducted among recent Virgin Atlantic Business Class passengers, the airlines have demonstrated a high level of customer satisfaction. The respondents appreciated the privacy offered by the seat, the enhanced in-flight entertainment, and the delightful premium catering.

Features and amenities of Virgin Atlantic Business Class

One of the standout features of Virgin Atlantic Business Class is its outstanding customer service. From the moment you step onto the plane, you are greeted with a warm smile and a personalized welcome from the cabin crew. The exclusive Upper-Class bar serves as the perfect spot for socializing, networking, or simply relaxing.

Virgin Atlantic Business Class also offers comfortable lie-flat seats with ample legroom, equipped with soft blankets and pillows to ensure you get a good rest. The seats have a massage feature, allowing you to relax and enjoy the comfortable environment. Each seat has its personal entertainment system with a selection of movies, TV shows, and music to keep you entertained throughout the flight.

The dining experience on Virgin Atlantic Business Class is nothing short of exceptional. The airline offers a fine dining experience with a focus on utilizing locally sourced ingredients. Passengers can choose from a wide range of carefully prepared and presented dishes, accompanied by a comprehensive wine list.

For those looking to freshen up during the flight, Virgin Atlantic Business Class offers amenities such as a spa and shower suite. The spa offers a variety of wellness treatments, including facials, massages, and aromatherapy. The shower suite provides a refreshing experience, allowing you to arrive at your destination feeling refreshed and rejuvenated.

In conclusion, Virgin Atlantic Business Class offers a luxurious and comfortable travel experience, with exceptional customer service, comfortable seating, an entertainment system, fine dining, and relaxing amenities. It is an excellent choice for those looking for a premium experience during their flight.

Virgin Business Class Seats

The Virgin Business Class seats are the epitome of luxury travel. These seats are designed to make passengers feel pampered and comfortable while in the air. In this section of the review, we will take a deeper look at the features and amenities that set these seats apart from the rest.

The seats themselves are a dream for anyone looking for comfort and style. The leather upholstery is soft and plush, making it perfect for long-haul flights. To ensure maximum comfort, the seats come with a built-in massage feature that helps to relieve any tension from sitting in one place for an extended period. Additionally, each seat can recline fully, allowing for a comfortable sleeping experience.

Another feature of the Virgin Business Class seats is the in-flight entertainment system. The system is highly advanced, offering passengers a range of entertainment options to choose from. Movies, TV shows, and music are all available at the touch of a button, and the high-definition display ensures that the viewing experience is top-notch.

It’s worth noting that Virgin Business Class seats also come with a complimentary amenity kit. This kit contains all the essentials one needs for a long flight, including socks, eye masks, and earplugs. Additionally, passengers are given a soft duvet and pillow to make the sleeping experience even more comfortable.

In terms of service, Virgin Atlantic Airways has been highly praised for its excellent customer service. Each passenger is attended to by a dedicated flight attendant, who is always ready to assist with any requests. The attendants are highly trained and courteous, adding to the overall pleasant experience of flying with Virgin Atlantic Airways.


Virgin Atlantic Business Class is a dream flight experience that makes travel more enjoyable. From the luxurious seats to the exceptional service and amenities provided, it is easy to see why this airline is rated so highly among its passengers. If you’re looking for the ultimate in comfort and luxury, you will not be disappointed in opting for a Virgin Atlantic Business Class seat.

Overall, the Virgin Business Class seats offer a premium experience that is hard to match. The seats are luxurious, the in-flight entertainment is top-notch, and the service is first-class. If you are looking for a comfortable and enjoyable flying experience, the Virgin Business Class seats are the way to go.

Virgin Economy Delight Review

The Virgin Economy Delight is a popular choice for travelers who want to experience a comfortable flight without breaking the bank. In this section of our Virgin Atlantic Airlines review, we’ll take a closer look at the features and amenities of Virgin Economy Delight and what sets it apart from other economy class seats.

Compared to the standard economy, Virgin Economy Delight offers more legroom and priority check-in, giving you a stress-free and comfortable start to your journey. The seat pitch is increased to 34 inches, providing ample legroom for you to stretch out and relax during your flight.

Along with the extra space, passengers flying in Virgin Economy Delight get to enjoy a tasty meal with complimentary drinks and snacks. In addition, there’s a dedicated cabin crew, ensuring you receive top-notch service every step of the way.

If you’re looking to stay entertained on your flight, the state-of-the-art seatback entertainment system is sure to keep you occupied. Choose from a wide variety of movies, TV shows, games, and music with the touch of a button.

Customer feedback on the Virgin Economy Delight is overwhelmingly positive, with many commending the extra legroom and comfortable seats. However, some have noted that the selection of meals could be improved.

In conclusion, if you’re looking for an affordable way to travel in style, Virgin Economy Delight is an excellent option. With priority check-in, extra legroom, and a tasty meal onboard, you can enjoy all the perks of flying in comfort without breaking the bank.

Customer Reviews and Feedback on Virgin Atlantic Airlines

Customer Reviews and Feedback on Virgin Atlantic Airlines are an essential part of any evaluation of the airline’s services, and an analysis of the comments left by passengers reveals that the vast majority of them are positive. According to numerous reviews, Virgin Atlantic’s staff are helpful, courteous, and professional, providing excellent customer service to all passengers. Additionally, the airline’s food and drink options are rated highly, as are the seats, entertainment systems, and overall in-flight experience.

Many reviewers also praise the punctuality of Virgin Atlantic flights, with the vast majority arriving on time or early. The company’s transparency and responsiveness to customer needs are also frequently highlighted, with online resources readily available to address any questions or concerns. Similarly, complaints management is said to be handled with efficiency and respect, showing the company’s commitment to treating customers with care and attention.

However, a few complaints are also reported in the reviews, which typically relate to issues such as delays, lost or damaged luggage, or occasional rudeness by staff members. Nevertheless, Virgin Atlantic is rated highly regarding their handling of these complaints, with many customers indicating that their issues were resolved quickly and satisfactorily.

Overall, Customer Reviews and Feedback on Virgin Atlantic Airlines demonstrate the airline’s commitment to customer satisfaction, with many customers rating their experiences as excellent. The airline’s significant investment in improving customer service, along with its superior in-flight experience, make it a popular choice for travelers looking for high-quality airline service.

Conclusion: Final Thoughts on Virgin Atlantic Airways

After a thorough review of Virgin Atlantic Airways, it’s clear that the airline is dedicated to providing a top-tier in-flight experience for all passengers. From their economical Economy Delight class to the luxurious Upper Class, there’s a seat for every type of traveler.

The in-flight experience provides great value for the price, with comfort-enhancing features like adjustable headrests and personal entertainment systems. The Premium Economy and Business Class seats are especially noteworthy. The latter offers an impressive list of amenities, including lie-flat seats and access to a private cabin.

The Business Class seats are a standout feature of Virgin Atlantic, offering users plenty of space and comfort to ensure a relaxing flight. The airline’s commitment to improving the passenger experience is also evident in the quality of their food and beverage offerings.

In terms of customer feedback, Virgin Atlantic has drawn praise for its high quality of service and friendly staff. It’s clear that they are committed to making every customer feel valued and appreciated. The airline has also made a strong effort to implement eco-friendly practices and sustainable initiatives.

Overall, anyone looking for a great flying experience at a reasonable price should consider Virgin Atlantic Airways. With a wide range of class options and an unwavering focus on customer satisfaction, it’s clear that they’re a reliable choice for all types of travelers.